Professional Certification:
Electrical Engineering
American Bartender School
Professional Resume:
August 2009 to Present -- Relief bartender, Roth's West Side Steakhouse.
Mixed drinks for bar guests and servers; light food service; cash counting and closing duties. Assisted with beer and liquor selection during reorganization and rebranding of restaurant. Paid careful attention to resupply, setup, and breakdown to ensure maximum efficiency of all staff at the bar during peak hours.
January 2010 to April 2010 -- Assistant Manager, Max Tax Refund Service, Brooklyn
Assistant manager and chief tax preparer, employed on a seasonal contract basis. Opened and closed office, handled billing and some marketing responsibilities. Ensured a positive experience for customers through expectation management, education, and attention to detail. Assisted clients with IRS and NY state audits and other inquiries to ensure timely and accurate refund payments.
September 2008 to June 2009 - Volunteer Coordinator, Mud House Cafe, Camp Taji
While deployed to Iraq, volunteered as a barista at a free cafe serving soldiers, sailors, marines, and airmen. Rapidly assumed additional responsibilities, to include volunteer recruitment, training, scheduling, procurement of supplies, event planning, advertising, and facility management.
August 2000 to Present - Communications Engineer, US Air Force
Served in various stateside and overseas deployed locations including Iraq, Qatar, Afghanistan, Kuwait, MS/AL (Katrina relief efforts). Functioned as a small group leader and manager as well as a communications analyst and troubleshooter. Ensured cohesion of teams in harm's way by building rapport and confidence among junior members. Currently on reserve status.
July 2006 to July 2008 -- Systems Engineer and Site Supervisor, Adesta LLC
Performed both office and field duties as a designer, installer, and troubleshooter of military, industrial, and commercial security systems. Supervised 4 personnel in the field, practicing effective delegation and appropriate use of all members' strengths and skills.
References available for all positions listed above.
Company Description:
I am a mature and responsible guy with a breadth of experience in diverse fields. I am highly adaptable and cool under pressure, and I love working around people who are having fun. In between my various technical assignments, I have always enjoyed working in tourism and hospitality, having done so in places as far-flung as Hawaii, Alaska, and Baghdad. It is both my pleasure and my duty to provide guests an enjoyable experience and ensure a profitable day or night for the house, and as these are closely related things, I take my responsibility for both very seriously.
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