Huntington Beach, CA  92647

714-369-7811

Objective:

 To retain a position with a reputable company that will allow for growth and further experience that will enable my professional and personal growth as well. I am seeking a long term position with an opportunity for advancement, in an honest and organized environment. I am a self-motivated, proactive individual with a creative yet detailed and organized approach to setting and reaching goals. I am hardworking, trustworthy, reliable and require minimal or no supervision. I enjoy working independently, or as part of a team.

Skills:

 Excellent interpersonal/customer service skills

A+ critical thinking

Able to work under pressure and complete specified tasks in a timely manner

Excellent writing and communication skills

Able to work independently

Computer Literate (MAS90/PeachTree, Spreadsheet, Word/Excel)

Type 90 wpm

10-key (10,000 SPH+)

Extensive consumer satisfaction experience

Fast learner

Work Experience

2002-Present

Professional Homemaker

 Child Psychology Expert

Chef, Laundry Professional

Accounts Receivable/Accounts Payable

Handle all customer service responsibilities in a high stress environment

Jan 02-May 02

Ultimate Staffing (temporary employment) for a Medical Billing Company

Enter Payable Medical Insurance Forms

Data Entry

Billing, Filing

Customer Service

June 99-Dec 01 - Progressive Medical International (PMI)

CSR for Medical Equipment Repair

Data Entry (PeachTree)

Customer Service

Handle RMA’s for repairs of medical equipment

Accounts payable/receivable

Handling return merchandise for various medical/emergency service companies

Receptionist duties (answering phones, directing customers to the appropriate department)

Interaction with EMS/Hospital personnel and various ambulance companies

May 97-Oct 01-Spy Optic

Receptionist duties (filing, directing phone calls)

Manager of Consumer Relations Department for large company

Responsible for RMAs (return merchandise/defective merchandise and processing)

Sales Associate

Representative for all walk-in customers

Representative for Trade Shows

Responsible for monetary transactions

Hobbies

Freelance writing, hiking, gardening, providing care for my two children and my husband, pursuing extra-curricular activities (e.g. jobs/work) that will benefit both myself and my family as well. 

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