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Company Details

#009435  

Network, Server, Desktop Support

Service Name:   Network, Server, Desktop Support
Service Description:   Network Design, Server and Desktop deployments, Database Management.
Language:   English
Price per service:   $0.00
Free Consultation:   N\A
Same Day Service:   YES
Payment Method:   Cash,Check,Credit Card,Paypal
Status:   Active
Policies:   None
    None
Requirements:   Email or call for an appointment.
Meeting Place:   Client's Home
Client's Office
Neutral
 
 
 
Company Name:  

Randy Gates

Indianapolis, IN 46218

Company Description:   Randy W. Gates 3501 N. Denny, Indianapolis, IN 46218 - Phone: 317.557.9134, Email: RandyGatesy2k@gmail.com Professional Summary Over 12 years of proven information technology experience, customer service, including software and hardware implementation, technical support, and detailed analysis of various server applications. Apply state of the art technology to solve complex network problems within LAN and WAN infrastructures, strategic project management, Active Directory Service, help desk, Circuit Line Extensions, and end user support. Technical Skills Summary Hardware Cisco Routers, Switches, Bridges, Wireless Access Points, Cisco ASA, Server and Desktop Support Operating Systems Windows 2003/07 Server, Windows 7, Windows Vista, Novell, Oracle, Citrix, Cisco IOS Communications Wireless Networks, Firewalls, Terminal Servers, Remote Desktop, Telnet, TCP/IP, FTP, TFTP, VPN, DHCP, DNS, Castelle Fax press Server & Gateway, VMWare Software MS Office 2007, Corel Office 2000, MS Outlook, Lotus Notes, Archserve 2000, Front Page, Made 2 Manage, Microsoft IIS Server, PC Anywhere, Exchange Server, Fluke Network Inspector, LiveState Recovery, Microsoft Exchange Intelligent Message Filter, Microsoft Exchange Best Practice Analyzer What?s UP Gold, Solarwinds Orion, eHealth , Solarwinds Engineer?s Tool kit Professional Experience Greenwood Schools Corporation, Greenwood, IN May 2007 to Present Senior Network Engineer ? Responsible for negotiation contract with AT&T for entire network upgrade and standardization ? Provide solutions for scalability for future growth in the dynamics of the network ? Backup al l configurations and maintain ASA Firewall for disaster recovery ? Designated IP Segment for Security Vlan for IP Cameras and Servers ? Write and configure Vlan?s for multiple Corporation Sites ? Configure, administrate, and Install Orion Network Performance Monitor with servers and Cisco Device across 12 facilities ? Configure Cisco Switches and Servers for deployment of VMWare migration ? Provide Window Server maintenance, installation, patches, upgrades, an Active Directory policy ? Deploy Windows Workstations, maintain patches, Anti-virus updates, and repair Environment: Site circuit recovery, AT&T Contract negotiations, Cisco 2811 router, Cisco switch configuration and troubleshooting, Cisco ASA 5510 firewall backup and configurations; Maintain Redundant 6509 datacenter switching and Layer 3 Switching 3560 Series Freedom Mortgage Corporation, Fishers, IN August 2007 to April 2008 Network Operations Center ? Monitor remote and site network traffic for uptime, utilization, and errors from network monitor ? Responsible for trouble shooting remote routers, switches, and AP?s when down at site locations ? Contact National, Local ISP?s and circuit carriers for updates and status of down circuits to restore connectivity to meet company data flow ? Plan network updates and upgrades for remote sites to improve LAN / WAN connectivity ? Track site devices to create site maps to incorporate in various network monitoring software to provide status of up or down time ? Create Web based network monitor to incorporate with needs of company Environment: Scrutinizer Data Flow, Site circuit recovery, Cisco router, switch troubleshooting, Site circuit management, Help Desk, Systems Coordinator Support; Maintain Redundant 6513 datacenter switching and Layer 3 Switching 3560 Series; Managed 109 remote sites Randy W. Gates 3501 N. Denny, Indianapolis, IN 46218 - Phone: 317.557.9134, Email: RandyGatesy2k@gmail.com Contingent, ADESA, Carmel, IN August 2006 to April 2007 Network Operations Center ? Monitor remote and site network traffic for uptime, utilization, and errors from network monitor ? Responsible for trouble shooting remote routers, switches, and AP?s when down at site locations ? Contact National, Local ISP?s and circuit carriers for updates and status of down circuits to restore connectivity to meet company projected sales ? Plan network updates and upgrades for remote sites to improve LAN / WAN connectivity ? Track site IP?s of devices to create site maps to incorporate in various network monitoring software to provide status of up or down time ? Provide outage reports to designated personnel when site is down during a sale an analyze outage to prevent future down time when possible ? Configure, administrate, and Install Orion Network Performance Monitor with servers and Cisco Device across 350 Branch Offices and Facilities Environment: What?s Up Gold Client/Server, Solarwinds Client/Server, Site circuit recovery, Cisco router, switch troubleshooting, Nortel switches, Juniper routers, Site circuit management, Help Desk, Systems Coordinator Support; Maintain Redundant 6513 datacenter switching and Layer 3 Switching 3750 Series, BGP and HSRP Head end Cisco 3745 Series routing; Managed 240 remote sites Stratis Corporation, Indianapolis, Indiana July 2005 to June 2006 Network Administrator and Engineer ? Distribute, maintain, and recover MS Exchange server 2003 with MS Outlook 2003 clients ? Responsible for data backup with Symantec LiveState Recovery for Server image volumes ? Optimize and backup Act! CRM Database for utilization on a Windows 2003 Server ? Administrator Great Plains accounting software for users and backups; Toshiba PBX management ? Upgrade Act 6! To Act! 2006; upgrade Great Plains 7.0 to Great Plains 8.0; install MSDE ? Migrate site servers from legacy servers to Dell 2850 Poweredge Servers Environment: Windows 2003, MS Exchange Server, MS Great Plains, Act! CRM Database, MSDE, Symantec Livestate Recovery, Symantec Server and Antivirus, Symantec Mail Security, Windows XP Toshiba PBX management, MS Office 2003 Bell Tech.logix, Epson America Indianapolis Facility August 1998 to March 2005 Network & Oracle Administrator ? Maintain LAN and WAN connectivity, help desk, user access, group policies, and Lotus Notes ? Responsible for Oracle Database, file servers, and Windows 2003 servers for backups and uptime ? PBX Management for telephone access, project management, firewall and CISCO router installs ? Category 5, category 3, fiber cable, wireless access point installation, and customer service ? Upgrade from Windows 4.0 to Windows 2003 and check application compatibility; install Delphi ? Deployed XP 3.0 GHZ PC?s replacing legacy PC?s; upgraded site HUB?s to CISCO Switches Environment: CISCO Routers, CISCO Switches, Windows NT 4.0, Windows 2003, Windows XP, Windows 9x, Lotus Notes 4.5/R5/6.5, PBX management, Oracle 8/9i, Delphi Database Engine, PC Anywhere, Novell,, Windows IIS Server, MS Office 97/XP Online Solutions, Fort Wayne, Indiana September 1997 to May 1998 Network & Systems Engineer ? Provide consultation to clients on network migrations; install Exchange and Backoffice servers ? Maintain various networks from Peer to Peer, Windows NT Domains, and Novell environments ? Build and deploy servers, workstations, and industrial PCs to clients? specification or benchmark ? Support multiple client networks running Window NT 4.0, Windows 95, and Novel 3.11 Environment: MS Exchange, Windows NT 4.0, Windows 9x, Backoffice, Novel, MS Office 97, MS Outlook, 10 BaseT HUB?s Randy W. Gates 3501 N. Denny, Indianapolis, IN 46218 - Phone: 317.557.9134, Email: RandyGatesy2k@gmail.com U.S. Army March 1987 to August 1997 Fort Lee, Virginia July 1995 to August 1997 Chief IT Manager ? Sustain network connectivity for the Facility of Fort Lee and the Logistical Training Schools ? Lead a team of 10 to support in excess of 1000 users on hardware and networking issues ? Validate that the network and email is operational while supporting multiple Exchange servers ? Troubleshoot problems with hardware and software throughout the Facility of Fort Lee Environment: Windows NT 4.0/3.51, Windows 95, Windows 3.11, MS Office 95/97, ProComm Plus Fort Bragg, North Carolina July 1993 to May 1995 IS & Administrative Manager ? Distribute technical support, maintain campus workstations, and provide computer classes ? Consult staff members on software and hardware purchases for deployment and scalability ? Guarantee that all evaluation reports and computer transactions are maintained and functioning Environment: Word Perfect, ProComm Plus, Windows 3.1, Winfax, DOS Camp Page, Korea June 1992 to July 1993 IS & Administrative Manager ? Supply technical support and instruct computer classes to foreign and American forces ? Ensure that all evaluation reports and computer transactions are maintained and functioning Environment: Word Perfect, Windows 3.0, ProComm Plus, DOS Fort Knox, Kentucky March 1989 to June 1992 IS & Legal Administrator ? Preserve all software and support all computers within the department providing onsite support ? Brief staff members on punishment and deductions during courtroom procedures Environment: DOS, ProComm Plus Professional Education Summary Central Texas College Associates of Information Technology Continued Education Central Texas College Microsoft Networking Essentials Certificate 2004 ITT Cisco Networking Academy Certificate 2001 Knowledge Base Microsoft Site Management Server Certificate 1999 CompuMaster Microsoft Exchange Server Certificate 1998 Professional Affiliation Cisco Cisco Certified Network Associate Certified 2011 Cisco Certified Since (2004) Microsoft Certified Professional Microsoft Network Essentials (MCP) Certificate 2004 CompTia Network + Certified Professional Certified 2002
 
   

 

 


 

 

 

 

 



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