ELIJAH SMITH
2222 Westerland Drive Apt. 88
Houston, TX 77063
Phone: 281.846.6764 buyerandsellers@yahoo.com Cell: 832.755.8198
CAREER SUMMARY
Reliable, dedicated and driven professional with the ability to multi-task in a high volume, fast paced environment. A proven track record in positions where quality and productivity are consistently monitored. A resourceful team player that builds and maintains great internal & external relationships. Superior verbal and written communication skills. Very organized, giving great attention to detail while maintaining consistency. Over 5 years of management experience in business standards, marketing and customer service.
WORK EXPERIENCE
THE PICTURE PEOPLE Inc., Houston, TX 2004 ? 2009
Store Manager
?Contributes to company financial objectives by partnering with the Studio Manager in achieving or exceeding studio sales and profitability goals.
?Builds positive working relationships and adopts a customer orientation by responding to all inquiries and concerns.
?Manages studio team by developing goals, coaching, and counseling and appraising job results.
?Contributes to the company?s consistency objectives by ensuring all operating policies and procedures are followed by the employees and by ensuring quality products are delivered to all customers.
?Assists in problem avoidance/resolution; and establishes a personal rapport with account representatives.
?Maintains administrative responsibilities (i.e. New Hire/Re-Hire paperwork, schedules and inventory) ensure accurate sales, customer and employee data is transmitted to the Home Office.
?Monitors cash control by following and enforcing company policies and procedures and ensures compliance with bank deposit procedures.
?Contributes to the market (District/Area) by accomplishing required results as needed or assigned.
?Accountable for funds in the POS system, including sales, payments, opening and closing validation.
?Maintains integrity of customer data by ensuring all team members accurately capture and enter customer information into the POS system.
?Fosters a professional, productive, fun and rewarding studio environment.
?Maintains studio staff by recruiting, selecting, interviewing, orienting and training qualified candidates.
?Maintains a plan of action to ensure that the studio participates in local marketing as required by the company, to include telemarketing, StarSearching, and Studio Tours.
?Utilize the appropriate local marketing resources to find opportunities in the Mall and Community and plans events to drive new business into the studio.
?Maintains strong selling skills by communicating, training and coaching photography and production standards.
COMCAST, Dallas, TX 2004 ? 2006
In Store Sales Representative
?Relay Comcast products and services to potential customers within Bestbuy and Circuit City stores.
?Assist client(s) needs on services offered while maintaining the designated sales quota.
?Maintained current knowledge of new products, system changes, internal procedures and training updates.
CITY HALL, Jackson, MS 2002 ? 2003
City Clerk
?Filed city complaints.
?Reviewed follow-up on city ordinances.
ELIJAH SMITH PAGE TWO
?Mailed priority mail and upcoming events.
?Organized city officer?s desks and web addresses.
?Answered phone calls and communicated with the residents of the city regarding their issues and complaints.
EDUCATION
AA/AS/AAS, Electronic Engineering, Richland College, Dallas, TX, 2006 - 2007
BA/BS, Electronic Engineering, Devry University, Dallas, TX, 2004 - 2006
Diploma, General Studies, Murrah High School, Jackson, MS, 2000 - 2004
SKILLS
Extensive use of In Design, Digital Darkroom, Photoshop, Windows 2000 NT Professional and XP applications including but not limited to; Microsoft Office, Word, Excel and Outlook, 10 key, 55? 60wpm
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