OBJECTIVE: Innovative engineer seeks a challenging position where creative ideas can be fully developed into computer software and hardware products. Working in a growing company that can utilize my skills and knowledge in order to further grow and improve, and to contribute relevant experience. My educational background is Computer Science.

SUMMARY OF QUALIFICATIONS: Digital Imaging specialist in configuring a complete digital radiographic system, PACS workstations, digitizers, and more. Expert in trouble-shooting the Radiographic systems through remotely. Specialize in maintaining PCs and all peripherals (copiers, printers, faxes, etc), with emphasis on networking environments. Thorough knowledge in the development and implementation of computer programs. Proficient in the design and implementation of program enhancements, and databases repair/troubleshooting utilities. Developed interpersonal skills, having dealt with a diversity of professionals, clients, and staff members. Consistently manage time and multiple tasks to meet deadlines, establish objectives, and quality performance standards. Capable of multi-tasking and function well in fast-paced. Maintain excellent staff and client working relation.

EXPERIENCE: Geeks On Site, Inc. (San Diego, CA) 05/2010 - Present (Part time position - on call) Field Service Engineer Backing up all software, folders and files before starting testing. Formatting PC's and MAC computers and installing their operating system. Troubleshooting and repairing hardware, software, and all peripherals. Up-selling additional services, parts, software, & new computers.

BelAir Internet, Inc. (Sherman Oaks, CA) 07/2010 ? 8/2010 (Temp position) Technical Support/Technician Installing and troubleshooting the Ultra High Speed internet to the most encrypted secure network. Setting up the network interface systems, and bridging lines to connect end users to BelAir network. Supporting and troubleshooting cisco catalyst systems, and assigning ports. Upgrading, testing, and troubleshooting the internet speed. Cal Tech, Inc. (Torrance, CA) 09/2009 to 06/2010 Field Service Engineer Installing, troubleshooting, and networking onsite equipments and performing the necessary tests and turn-up procedures. Installing, troubleshooting, and networking the bundle software on the customer?s computer and setting up the connections copiers, printers, faxes, or scanners. Repairing, troubleshooting, networking, and upgrading to the latest firmware on copiers, printers, faxes, and scanners of all brands. Generating sales and guaranteeing customer?s satisfaction.

United Marketing Group, Inc. (Harrison, NY) 4/2008 to 6/2009 Technical Support Engineer Authored a Fujifilm and Konica Minolta guide to assist engineers in pre-staging a complete Computed Radiography system. Pre-staging radiographic systems by installing software such as Ghost, APL, CS, etc. Providing support through remote access service. Assist engineers with installation, troubleshooting, and repairing CR systems manufactured by Fujifilm & Konica Minolta. Assist engineers with installation, troubleshooting, and repairing PACS software. Troubleshooting HP, Dell, Lenovo, and IBM servers and computer. Installing, troubleshooting and supporting windows server 2008, windows server 2003, Vista, and XP Operating Systems. Developed and implemented procedures to assure delivery of quality and cost-efficient technical services. Assigning, installing, testing, and upgrading licenses for several software and applications. Creating a virtual machine and installing different operating systems to test software and application. Managed the MAS 90 database and developed reports in Crystal Reports 10.

Aon, Inc. (Los Angeles, CA) 12/2007 to 1/2008 Information Technology Department Technical support representative at Aon's facility. Assisting in managing the Network at Aon's facility. Manage the installation procedure of the software and testing it. Maintaining all computers and peripherals.

Iolo Technologies Inc. (Los Angeles, CA) 10/2007 to 11/2007 Quality Assurance Testing several software such as; System Mechanics - Full service for your PC plus internet security. System Shield - Complete internet security. Iolo Antivirus - Shield your PC from viruses. Iolo Personal Firewall - Block Hackers and internet threats. Search and Recover - Instantly recover deleted data. Drive Scrubber - Securely erase sensitive data.

Yoshinoya, Inc. (Los Angeles, CA) 5/2007 to 9/2007 Database Administrator Developed Access database connected to POS. Creating reports in Crystal Reports 10. Developed Excel forms, and creating macros.

Trilog Group, Inc. (Beirut, Lebanon) 3/2006 to 3/2007 Web Developer Developing and supporting web pages in Adobe Flash. Developing and supporting web pages in Dreamweaver. Dealing with customers over the phone and providing them with the best quality service.

EDUCATION: C&E AMERICAN UNIVERSITY Bachelor of Science in Computer Science. NEW HORIZONS, Microsoft Certified: A+ Certification. Microsoft Certified Systems Engineer (MCSE). Microsoft Certified Database Administrator (MCDBA) Microsoft Certified in Adobe Dreamweaver CS3, Flash CS3, Photoshop CS3, and Illustrator CS3. Samsung Certified on repairing and trouble-shooting copiers, printers, scanners, and faxes. COMPUTER SKILLS: Hardware Proficiencies - HP, Dell, Lenovo and IBM servers and workstations Programming Languages - SQL, Visual Basic for Applications, HTML... Operating System - Windows, Mac OS X, Linux. Office Products - Access, Excel, Word, Power point & Outlook. Adobe Products - Dreamweaver, Flash, Photoshop, Illustrator, & Pagemaker.

SPOKEN LANGUAGES: Fluent in English, French and Arabic

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