Professional Certification:
MA in Social Research, also 9 years in working for one of 3 top credit reporting agencies. Skilled in using several computer applications.
Professional Resume:
EXPERIAN INFORMATION SOLUTIONS , Costa Mesa, CA 07/97-10/06 Data Operations Consultant II Served as proactive member of a team that managed all aspects of data files for 3rd party processors. This included doing research and analysis of files to ensure validity of formatting and content. Identified and secured clients for credit reporting services; received 10 to 15 calls per day. Performed cold calling techniques in order to acquire client contracts. Established and maintained long-term relationships with customers. Applied new procedures in data processing. Tested software upgrades for system implementation. QUALIFICATIONS PROFILE ** Skilled consultant; able to identify potential issues and offer solutions to benefit clients. Use of email, phone and conference calls to provide updates on issues; then follow up to ensure that students have been provided with complete information. ** Adept at developing and maintaining streamlined processes that reduce redundancy, improve efficiencies, and achieve organizational goals. Suggested and contributed initial input to an MS Access Database which tracked outstanding data. This database helped reduce a backlog of data, from 70 months to 5 months old. ** Ability to work with proprietary data to keep identification of client data secure. Put together reports which would be understandable to clients? Reports were secure in content to where they could be sent out via email, or US MAIL. ** Possess advanced relationship-building talents to inspire confidence and gain trust through attentive service and efficient problem solving. This was done by providing literature, holding conference calls, and getting the client to understand credit reporting requirements. TECHNICAL SKILLS Microsoft Word, Access, Outlook, Excel, PowerPoint, Tradeget, TSO/ISPF, PDF files, and some additional proprietary software. Working knowledge of SPSS and familiar with SAS.
Company Description:
Competent Data Specialist providing service Professional Data Services provided for reasonable rates! Services include Statistical Analysis, using SAS, also included are charts, graphs, and tables, using MS Excel and Access, and Powerpoint. Will also do data entry and reports. Only $15 per hour!
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