Professional Certification:
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Professional Resume:
Relevant Work Experience: BARTENDER Lucky Strike Lanes, Hollywood, CA September 2007- 2008 Bartender Opening and prep of full bar, closing, taking drink and food orders along with emphasis on great customer service. Taking weekly inventory and register balance at close of every shift. Knowledge of Micros POS system. 1020 (nightclub), Taipei Taiwan June 2005-August 2005 Bartender Duties included making and serving drinks with emphasis on quantity, speed and customer service; setting up and stocking bar; as well as clean up after closing. Besides the basic daily duties, I tended to many private events with maximum house capacity and efficiently handled high volume drink orders while performing accurate cash box handling and credit card transactions and register balancing. Freelance, CA Premiere LA Events, West Hollywood, CA June 2000- June 2004 Freelance Bartender & Server Worked with several catering companies for events including weddings, massive music festivals and private parties. Have been involved with parties serving over 10,000 people. Duties included assisting catering staff with prep and other miscellaneous duties, serving and helping customers, setting up and stocking bar according to specific customer and company request, making and serving drinks in very high volume. Skills · Customer Service through experience and company training · Extensive knowledge of health code and liquor laws. · Cash handling and POS systems; (manual, Matre’d, MICROS) · Mixology · Organized, fast and able to work under pressure · Language (fluent in English; Chinese spoken) · Extensive knowledge with MS office suite ****************************************************************************************************************************************** SERVER RESUME Objective: To provide valued customer service in the hospitality Summary of Qualifications:I provide service in a timely, friendly, enthusiastic and professional manner. I ensure the set up and tear down for events is efficient and smooth. I communicate and closely work with the staff to ensure customer satisfaction during the entire event. I work well under tight pressure situations and have been relied upon to fill shifts on an on-call basis. I am well organized and have a systematic nature when working. Technical Skills:· Customer Service through experience and company training · Organized, fast and able to work under pressure · Language (fluent in English; Chinese spoken) · Extensive knowledge with MS office suite Experience:2009 Present, Server, The Oak Room Catering, Pacific Palisades, CA Job duties include banquet dining, working nights and weekends. I work effectively as part of a team serving large group events and catering operations. 2009 Present, Server, Savor Catering, Los Angeles. Job duties include set up and tear down. Assisting clientele and server in high stress and high volume circumstances. Providing service in a timely manner and serving large groups. Also included tray passing cocktailing and interfacing with guests Education:UCLA (2005) BA in Economics Community Activities: Volunteer at Project Angel Food
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