Professional Certification:
Microsoft Certified Professional
Retail Pro Trainer
Professional Resume:
Plan, prepare and execute roll out of 5 NT servers, 1 Windows 2000 /SQL server and 45 Windows NT, 2000 and XP workstations.
Provide technical support for 7 remote locations using VPN and PCAnywhere 10.0. Support and maintain 3 Avaya telephone systems.
Analyze equipment purchases and service contracts.
Document all purchases and support tickets.
Create and restore backup images using Norton Ghost 2000 and v9.0
Implement backup procedures using Veritas Backup Exec and Retrospect.
Plan, implement and support 3 VPN’s from the East coast to the central office on the West coast.
Design and implement System use and Internet policies.
Perform hardware upgrades, relocation of stations, new installations and telephone equipment.
Implement Norton Corporate edition virus servers.
Create reports using Crystal Reports v 8.5 and v 10.0.
Plan implement and support AVA system including repeat software and Mimaki wide format acid dye printing on fabrics.
Installed and configured SonicWall VPN’s, Intel switches, Compact and Dell servers, Macintosh Print Servers, and Cat 5 and Cat 3 cabling.
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