Professional Certification:
BA - LIBERAL ARTS (1978)
CAC / CASAC
25 YRS BUSINESS PROFESSIONAL
Professional Resume:
Lynn M. Miller
Phone: 718.506.2329 ? Fax: 718.228.7331
Email: lynnmiller@lmallc.com
I offer an excess of 20 years professional business and administrative experience. I have designed, implemented and/or managed various Corporate Level Private, Non-Profit (501c3 & c4), Social Service and Harm Reduction agency?s Administrative and Operations Departments, Systems, Staff and Training programs.
My business experience includes:
Corporate Systems & Operations Evaluation, Development & Management
Corporate Operations QA/CQI Development & Management
Human Resource Systems (HRIS) Evaluation & Development
Corporate and Individual Program Development & Management
Policy & Procedure Development, Implementation & Staff Training
Corporate Event Planning & Coordination
My technical experience includes:
Microsoft Office Suites Expert
Social Media & Web Content Development ? SEO / SEM
Desktop Publishing & Design (E-Marketing, Brochures, Newsletters, etc.)
Technical Writing & Content Development (Protocols, Manuals, etc.)
Database Development / Management
Over the years, I have had the honor of serving on several NYC, NY & Philadelphia, PA Corporate / Community Advisory Boards. My volunteer experience includes Lead Instructor of free classes in Microsoft Office Suites for Reboot Philadelphia (Philadelphia, PA) and Marketing & Web/Technical Development Consultant for HUP-Presbyterian Hospital Community Clinic (UPENN, PA). As a Business Consultant and Virtual Assistance Specialist my client list includes: Executive Administration for The Minority Business RoundTable (www.mbrt.net), and Technical Development for the Open Hand International Outreach/Healing Waters Project (http://mysite.verizon.net/vzew93m6/ohmtg).
Please do not hesitate to contact me for any further information or writing samples.
Thank you in advance for your time and consideration.
Kindest Regards,
Lynn M. Miller
Phone: 718.506.2329 ~ Fax: 718.228.7331
Email: lynnmiller@lmallc.com
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Twitter: http://www.twitter.com/lmallc
Facebook: http://www.facebook.com/people/Lynn-M-Miller/1043156760
Facebook Business: http://companies.to/lynn.miller.associates
LinkedIn: http://www.linkedin.com/in/lmallc
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EXPERIENCE
2005-Present ? EXECUTIVE BUSINESS CONSULTANT
LYNN MILLER ASSOCIATES, LLC - NYC, NY / PHILADELPHIA, PA / WASHINGTON, DC
Corporate Business Systems & Management Evaluation / Development / Design
Human Resource Systems (HRIS) Evaluation / Development / Design
Communication & Reporting Systems Evaluation / Development / Design
Private, Non-Profit (501c3 & c4), Social Service & Harm Reduction Programs
Policy & Procedure Development, Implementation & Training
Agency / Services Tracking & Reporting Systems Development
Direct Care & Service Deliverables Evaluation
Program Development, Implementation & Training
? Corporate & Private Online & Media Image Evaluation & Development
Corporate Identity Evaluation, Planning & Development
Publications Evaluation / Development / Design
Public Relations & Media Development
Social Media Marketing & Online Image Development
2004-2005 -- MULTI-PROJECT COORD / SR. MANAGEMENT TEAM.
NEW YORK HARM REDUCTION EDUCATORS, INC - BRONX, NY
MULTI-PROJECT COORD:
Supervision & Project Management of two Social Service Programs (ATP & MMI)
ATP-MMI Program Contract/Grant administrative management
Designed/Implemented/Managed Continuous Quality Improvement (CQI) Projects
Devise/Maintain ATP Program & MMI Program Staff Individualized Supervision Plans for continued professional development
Developed/Presented multiple Staff In-Service Trainings and Workshop Series (e.g. ?Clinical Case Note content?, ?Service Planning?, etc.).
SENIOR MANAGEMENT TEAM:
Responsibilities included overall administrative management of NYHRE Corporate Practices, Events, Program Services & Operations.
*ACCOMPLISHMENTS:
Designed/Instituted/Management of a 4 station Computer Lab to provide our program participants and volunteers with some measure of computer mastery, therefore empowering them to compete for employment in our computer-dependent economy.
2001-2004 -- EDUCATION SPECIALIST ~ EASTERN REGION REPRESENTATIVE
PENNSYLVANIA LIQUOR CONTROL BOARD / BUREAU OF ALCOHOL EDUCATION * PA
BUREAU OF ALCOHOL EDUCATION - TRAINING & EDUCATION SPECIALIST:
Develop / Instruct: Pennsylvania State Law and Liability trainings
Prepare and evaluate surveys and other needs assessment devices
Coordinate seminars and conferences, give speeches and conduct question and answer sessions as needed
Meet with License holders, managers, community groups and individuals to discuss problems and issues
BUREAU OF ALCOHOL EDUCATION - EASTERN REGION REPRESENTATIVE:
Represent the PLCB at local, regional and statewide industry meetings & conferences
Administration, assessment, and assurance of compliance of all curriculum and subject matter submitted by statewide PLCB Approved Independent Trainers. Curriculum evaluated for Pennsylvania State Law and Liability accuracy, effectiveness, and comprehensive curriculum content, including professional delivery of information.
ACCOMPLISHMENTS:
Re-designed PLCB-BAEd Recording & Documentation systems
Re-designed PLCB & PLCB-BAEd Inter-Departmental Communications systems
Implemented systems, developed curricula, provided training and continued Quality Review & Update of PLCB & PLCB-BAEd systems.
Re-designed PLCB and PLCB-BAEd Web Content & Presentation Designs.
1999-2001 -- DIRECTOR OF OPERATIONS - PREVENTION POINT PHILA. INC., PHILA, PA.
Director of Administration, Human Resources & Operations Departments
Direct Supervisor of Social Service Programs:
Mobile Medical Program Operations
In-House & Mobile Harm Reduction Programs
Community Volunteer & Internship Program
Community Outreach & Education Program
ACCOMPLISHMENTS:
Designed, Implemented & Managed new ER/RS Systems
Agency Patient Records Archive system
Human Resource System (HRIS)
Information / Communication & Reporting System
Inventory / Catalog Evaluation & Reporting System
Co-Designed, Implemented first Standard Operations Procedure Manual
Co-Designed, Implemented first Employee Handbook
EDUCATION:
1998-2000 ~ COMPUTER SYSTEMS AND NETWORK ENGINEERING
COMPUTER LEARNING CENTER ? Philadelphia, PA
1995-1998 CAC / CASAC
380+ Hours Specialized Addictions Counseling Trainings ? NYC, NY
1975-1978 ~ LIBERAL ARTS
ST. JOHNS UNIVERSITY ? Jamaica Campus, Queens, NY
REFERENCES:
Roger A. Campos
President & CEO
Minority Business RoundTable (MBRT)
www.mbrt.net
1629 K Street N.W., Suite 300, Washington, DC 20006
301.254.0048
rogercampos@mbrt.net
Dr. Joseph March
International Director
Open Hand International Outreach
"Healing Waters Project?
http://mysite.verizon.net/vzew93m6/ohmtg
PO Box 2196, Salisbury, MD 21802
301.356.2772
drmarch1@verizon.net
Juan C. Torrico
Director of Business Consulting
Virtual Sentries, Inc.
www.virtualsentries.com
Office: (301) 637-2701
443.570.6093
jctorrico@virtualsentries.com
Steven Lashley
Lead Graphic Designer
VIACOM / MTV NETWORKS
1515 Broadway, New York, NY 10036
212-846-6589
Steven.lashley@viacom.com
Company Description:
LMA, LLC, offers an excess of 25 years professional business and administrative experience. We have designed, implemented and/or managed various Corporate Level agency?s Administrative and Operations Departments, Systems, Staff and Training programs.
We have a large, very highly qualified & diverse staff of assistants we are constantly developing and nourishing to be the very best at meeting your needs. You can give one of us the privilege of working with you or several of us!
Just imagine tapping into an International Network of Professional Consultants & C-Level Administrators (over 90 highly skilled professionals and 15 virtual agencies located in the US, UK, United Arab Emirates, Argentina, Canada, New Zealand, Jamaica, Saint Lucia, India, Pakistan, China & Philippines) dedicated to improving your business' performance and/or public image. Professionals who are genuinely interested in increasing your business? efficiencies, best practices and reputation, ultimately driving you toward operational excellence!
LMA, LLC ~ BUSINESS & MARKETING SYSTEMS - Development & Administration
SOCIAL MEDIA MARKETING & IMAGE DEVELOPMENT / MANAGEMENT
(Twitter, Facebook, MySpace, LinkedIn & other Social Media Marketing venues)
PUBLIC RELATIONS MEDIA DEVELOPMENT
(Media Kits, Investor Pkgs., Marketing Materials)
EVENT PLANNING & COORDINATION
(Venue Research & Coordination, Corp. Travel & Concierge, Vendor Management, A/V Coord. & Management)
EVENT PRESENTATION DESIGN
(On-line Announcements, Newsletters, Flyers Event Posters & Banners, Lecture, Seminar & Forum Handouts)
EVENT PRODUCTION
(Festival Events, Gated/Ticketed Events, Arena and Theater Events, Event Design, Event Management)
MEDIA AND ADVERTISING
(Public Relations & Advertising Services)
CONFERENCE MANAGEMENT
(Conference Design, Conference Production, Conference Promotion, Conference Logistics Management)
LOGOS / GRAPHIC DESIGN
(Basic to Corporate Packages)
* PROFESSIONAL TRANSCRIPTIONISTS & TRANSCRIPTION SERVICES *
(MEDICAL, LEGAL, ENTERTAINMENT, VIDEO, ETC.)
VIRTUAL EXECUTIVE CONSULTING & ADMINISTRATION SERVICES * include (not limited to):
Professional & Personal Executive Assistance & Administration
Corporate & Large Scale Project Management & Administration
Non-Profit (501c3 & c4) Program Development & Management
Professional & Personal RFP/Grant Research & Consultation
Business & Personal Itinerary & Email Management
Corporate Online Calendar Development & Management
VIRTUAL TECHNICAL MANAGEMENT & DEVELOPMENT SERVICES * include (not limited to):
Online Collaboration & Staff Management Services
Develop / Post / Update / Management Social Network Profiles, Blogs, Forums & Guestbook?s
Web/Online Data Research & Collection
*Large Scale & Simple Data Mining Services
Basic to Advanced Data Conversion
Basic to Advanced Data Entry Services
VIRTUAL TYPING SERVICES * include (not limited to):
Business & Personal Letters
Cover Letters & Resumes / CV's
Term Papers, Thesis, Dissertations
Manuscripts, Scripts, etc.
VIRTUAL CREATIVE SERVICES * include (not limited to):
* includes (not limited to):
Business Card & Stationery Design
Web Design & Content Development / HTML
PowerPoint Presentation Development / Design
DTP (Newsletters, Brochures, Marketing Materials)
Technical Writing (Protocols, Manuals, etc.)
As you can see, we are more than capable and waiting to complete any task as needed.
We guarantee to do whatever it takes to satisfy your every need.
We will be accurate and timely and we will make sure we complete your project smoothly.
Please feel free to contact us at your earliest convenience.
Kindest regards,
LMA, LLC EXECUTIVE OFFICES
P: 718-506-2329 ? F: 718.228.7331
Email: lynnmiller@lmallc.com
Website: www.lmallc.com
Twitter: http://twitter.com/lmallc
Facebook: http://companies.to/lynn.miller.associates/
Merchant Circle: http://www.merchantcircle.com/business/Lynn.M.Miller.718-506-2329
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