Professional Certification:
MA.Art/Culture ans Com
Professional Resume:
STELLA MAZOU-LONG
PROFESSIONAL EXPERIENCE
Financial Media Group, New York, New York 2007 - 2008
Junior Account Executive
? Mid-Market managing of publicly traded domestic & international companies: Nasdaq, NYSE, TSX, ASX, JSE
? Developed a database of clients via: referrals, telephone canvassing, proactive and effective cold-calling, emailing, and networking with business owners and corporate executives
? Assisted management with initiating sales through interviews, advertising, presentations and consultations
? Maintained the highest level of professionalism, excellence of service, and diligence while assisting senior management with ad-hoc projects and reports
United Nations ? Department of Public Information, New York, New York 2004 - 2005
Executive Assistant / Public Relations
? Coordinated and managed meetings, major exhibitions and special events
? Handled the scheduling and coordinating of media coverage and international telecasts
? Managed and supervised construction projects and the erecting and dismantling of exhibits
? Responsible for drafting & finalizing of internal & external correspondence and communications
? Handled all correspondence, research, and response pertaining to exhibits and the general public
Ecole De Langues ? University of Quebec, Montreal, Canada 2003 - 2004
Assistant English Language Teacher / Adult Education
? Facilitated the organization of the classroom, classroom materials and subject matter
? Supervised various educational and diversification workshops
? Inspected and provided necessary instruction with respect to grading as a French-to-English speaking instructor
? Engage in ancillary work relating to development of curriculum of the French-to-English language discussion
Convergys, Paris France 1996 - 1999
Customer Service Representative
? Clarified customer requirements; probe for and confirmed understanding or requirements or concerns
? Met customer requirements through first contact resolutions
? Confirmed customer understanding of the solution and provide additional customer education as required
? Contributed ideas on ways to resolve customer concerns to better serve the customer and/or improve productivity
? Used decision-support tools to respond to common customer work/service order inquiries and request
? Communicated effectively with individuals and teams in the program to ensure high quality and timely expedition of customer requests
EDUCATION
University of Quebec, Montreal, Canada ? Masters of Art, Culture & Communication August 2006
Lycee Jean ? Jacques Rousseau, Paris, France ? French Baccalaureate June 1994
SKILLS
Trilingual: French, English, and Sanguo ? Proficient in Microsoft Office Suite, Photoshop, Internet, and Dreamweaver
N\A
|
Twitter
Facebook
Youtube