Professional Certification:
Bachelor of Scienc Computer Information Systems, A+
Professional Resume:
Operating Systems
Microsoft Windows 95, 98, 2000, XP, Vista; Microsoft Windows Server 2000, 2003; Mac OS9, OSX Leopard and Tiger
Applications
Office 2003, 2007- Microsoft Word, Excel, Access, PowerPoint, FrontPage, Publisher, Safari, Entourage, Quickbooks, Xactimate, Locator, Bomgar and Log Me In Remote Access Applications
Desktop support. Tutoring. Virus Removal. Windows Tune Ups
Technical
LCD, Power jack, Motherboard, Video Card, Keyboard, Hard Drive replacement and repair
Windows and Macintosh operating system repairs and installs
Maintaining active directory and users
Responsible for loading new software, drivers on existing equipment.
Maintaining client documentation and network backup
Managing Windows Server 2003 networ
Installed and debugged company data management program, Xactimate
Providing ongoing technical support and scheduled network maintenance.
Set-up VPN for offsite employees and provided technical support
Blackberry, iPhone and Palm support
Assembling computers and peripherals and connecting them to network.
Company Description:
Our mission is to provide our clients with the best possible computer technology solution to meet their needs and budget. We are brand and technology agnostic in our selection of a computer technology for our clients. That means if we think a Mac would be better than a Windows PC we will advise you as such and explain to you why.
It is also very important to us that our client's computer technology is setup securely in such a way that it either keeps itself up-to-date, or can be updated easily without a service call. We take a common sense approach to everything we do. We are not afraid to recommend and install quality freeware software products.
Our roots are in Computer Security and we believe in securing computers and networks in layers so that you can rest assured that your computers and networks are defended from viruses, spyware, and hackers on more than one level.
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