| Business Hours
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| Week Day |
Time Open |
Time Close |
Status |
| Sunday |
9:00 AM |
5:00 PM
| Closed |
| Monday |
9:00 AM |
7:00 PM
| Open |
| Tuesday |
9:00 AM |
7:00 PM
| Open |
| Wednesday |
9:00 AM |
7:00 PM
| Open |
| Thursday |
9:00 AM |
7:00 PM
| Open |
| Friday |
9:00 AM |
7:00 PM
| Open |
| Saturday |
9:00 AM |
7:00 PM
| Open |
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Services offered: Click "Schedule >>" to make an appointment.
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Professional Certification:
IBM CERTIFIED, M.C.P, A+, M.C.S.E,C.N.A
Professional Resume:
Summary of Qualifications: Expertise includes hardware & software support, help desk support, field Support, Desktop support, & P.C support and network management. Exceptional interpersonal and verbal communication skills Hardware: Compaq severs and workstations, as well as laptops IBM servers and workstations and laptops, 3Com Hubs and network devices. Cisco routers, built and configured custom Intel based P.C`S. Configure and set up of complete LAN`S, Mine Sweepers, Wireless Network Configuration, Cat5e Cabling and Coaxial cabling Software: Microsoft DOS 5.0 and above, Windows 95, Windows 98, Windows NT Version 4.0, Windows NT server Microsoft Outlook, Ghost, Microsoft Office 2000 Professional, Windows XP, XP Professional Novell 4.11, Lotus Notes 4.5 & 6.5, Windows 2000 Server, Windows 2000 Workstation, VPN, Remote ware, Bridge ( trading software application ) Track-It (intuit- monitoring software for help desk support) Certifications: M.C.P., A+ Technician, A.C.T. (Accredited Compaq Technician), IBM certified, C.N.A 4.11 Experience: Publisher’s Circulation Fulfillment, Inc. Rockleigh, N.J 06/05-5/15/06 Help Desk Support for The N.Y Times. •Work as a Help Desk Support Specialist working with users over the phone and in person in order to solve questions and problems which arose. •This position is / was 80% phone working with users who spoke very little or No English. 20% of this position was actually going to the depot and repairing and solving the situation •Work with depots in order to resolve user issues (unable to log in, Lotus notes not replicating) •Configure and setup image for each depot and burning it to CD to keep one on file •Resolve Hardware issues as well as net working issues, working with ISP in order to set up new location •Configure depot network from start to finish •Close documentation in order to find cause of problem as well as using information to find answers •Work closely with other team members on making process more effective or finding answers to a situation •Setting up printers and other devices for users. Work with users on teaching them new applications and procedures •1997– 6/2005 Contracting Assignments: Liberty Mutual Insurance 2/05 – 6/05 •Worked as a Field Service Technician on Nation wide up grade for users •Upgrading users with new PCs and laptops adding memory and new peripherals •Backing up users data and setting up image •Resetting or flashing Bios •Documenting all aspects of deployment •Repairing of any out standing problem tickets •Configure and setup of Microsoft outlook •Documenting all hardware (Memory, Printers, Disk drives) N.R.T Corporation / Coldwell Banker Danbury, CT. 1/05 – 02/05 •Worked as a Field Service Technician though out Connecticut going from office to office •Worked with a wide range of people and solving a wide range of problems •Such duties include Hardware problems such as CD ROM not working or PC will not power up •Repaired a wide range of printer problems •Configured New offices so that they may be able to log on to companies network •Added new switches to accommodate office growth. •Worked long hours in order to accomplish goals •Worked along side corporate over a conference call in order to abolish a very bad Virus attack United Health Care Insurance Kingston, N.Y 10/04-12/04 •Worked as a Primary support specialist assigned to a group (Blue Cross and Blue Shield)of end users consisting of 150 In a High Volume area (Production Department ) •Worked with new hires in the configuration and set-up and image of their desktops •Configured a roaming profile for each user using a home drive •Set-up Lotus notes so that users would be able to log on any computer as if it they were at their own desk Using Lotus 4.5 & 6.5 •Worked as a Helpdesk support technician. Repairing, Solving, Educating. End users with various issues. •Worked on configuration and setup and repair of hardware •Worked in an environment while meeting HIPPA standards and regulations under The Federal Privacy Act. Self Employment Stony Point, N.Y 08/03 – Present •Work as an Independent for various types of small businesses and private individuals •Worked with Auto repair shops in the set up of a Network adding a work stations and a server •Custom built computers for individuals and the set –up small home based networks •Worked with a large range of people with various problems •Performed duties for an Occupational Children’s Therapy Firm. Such as help desk support as well as the set-up and custom build of a New P.C K Force Staffing, White Plains, N.Y 04/03 – 06/03 •Worked as a Help Desk Support Technician with a company called U.B.S Warburg / Paine Weber •Took calls from all over the world, by using remote P.C I was able to fix a large range of problems. •Problem consisted from locked accounts to problems with Outlook. •If needed the calls were routed to the appropriate departments Robert Half Technologies, White Plains, N.Y 6/02- 03/03 Worked as a consultant on a wide range of tasks •Worked on assignment with a company called Bungee was done after hours in the setup Of new workstations adding the users to the groups testing and making sure all was ok. •Worked on assignment with a company call ABS doing data collection, and the repairing of Laptops Self-Employed Consultant, Seaboard Securities West Islip, N.Y 6/02- 11/02 P.C. Technician / Help Desk Support •Worked as a independent contractor for a company called Seaboard Securities A fast paced securities firm •Performed hardware repairs as well as Networking issues •Assisted in the setup of remote location though a PTP line worked with Cisco 3600 Router so that N.Y was able to see their N.J location •Performed administrative duties removed and added users to groups •Worked on the set-up of a Mine sweeper •Worked with set-up and configuration of Bridge and installed other trading software applications
Company Description:
We Do Networking, Running CAT5e and 6 putting in Jacks we also install Phone lines if needed. We do computer maintenance as well as repair
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