Professional Certification:
master cosmetology license
Professional Resume:
3000 south cobb drive Smyrna,georgia 30080
678-217-4575 · ciscabeauty@ymail.COM
ZAVIA ROSS
FOCUS
To support management in secretarial role where my technical skills, initiative and understanding of client-driven organizations will be of value.
QUALIFICATIONS
Customer Service Professional with ten years of experience servicing the beauty and fashion industry in New York and Atlanta. Worked in tandem with management teams to support a 35% increase in sales. Well-versed in personnel interviewing, training and motivation. Certified in banking, licensed in cosmetology and obtaining a Bachelors degree in Business Administration. MS Office; WordPerfect; Access.
Professional experience
Hairstylist/ Makeup Artist
Responsible for the appearance of CNN on-air talent and guests.
Nordstrom; Buford, Georgia 02/2006-12/2006
Retail Sales Executive; M.A.C cosmeticsDeveloped and exceeded company’s percentage for personal book.
Maximized AUS and IPT. Educated customers on the theory of makeup. Performed above and beyond requirements. Executed great customer satisfaction at all times.
CNN.com, CNN Espanol, CNNI and CNN newsroom. Participated in company meetings and self-advancement seminars.
Hairstylist/ Makeup Artist/Supervisor
W Daly Aveda Salon Spa
; Atlanta, Georgia 06/2006-presentMaintained a high level of professionalism. Created, implemented, and managed advanced classes with a focus on salon management. Trained supervisors and communicated salon advancement and budget to employees. Achieved certification in Aveda hair color 1 and 2. Well trained in the head-mapping technique. CNN World Headquarters; Newnan, Georgia 01/2008-03/2008
Company Description:
Now offering complimentary trial makeup applications for the bride-to-be!
- Airbrush makeup
- Eyelash extensions
- Eyebrow shaping
- Hair extensions
- Makeup purchasing and more!!
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